• Please write to us on WhatsApp before ordering. Crypto payments only. Buyers are responsible for customs clearance, duties, import restrictions, and local regulations.
mediglobex.shop

Privacy Policy

Introduction

This Privacy Policy explains how MediGlobex collects, uses, stores, shares, and protects personal information when customers visit our website, contact us, submit inquiries, request product confirmation, or place an order.

MediGlobex provides selected Indian-manufactured or India-marketed prescription oncology and diabetes medicines for eligible international customers. Products are shipped from Dubai, United Arab Emirates, where available and legally permitted.

By using this website, contacting MediGlobex, or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

MediGlobex may collect personal information that customers provide directly through our website, contact forms, WhatsApp communication, email, or order-confirmation process.

The information we may collect includes:

Prescription-Related Information

Because MediGlobex deals with prescription medicine inquiries, customers may provide prescription-related or medicine-related information during order confirmation.

We use this information only for inquiry review, order confirmation, prescription-related requirement checks, product availability confirmation, shipping eligibility review, customer support, and compliance-related purposes.

MediGlobex does not provide medical diagnosis, dosage advice, treatment recommendations, or medical decision-making.

Customers should avoid sending unnecessary medical information. Please only provide information required for order confirmation and compliance review.

Information Collected Automatically

When customers visit our website, certain technical information may be collected automatically.

This may include:

This information may be used to maintain website security, improve website performance, understand visitor activity, prevent misuse, and improve user experience.

Cookies

MediGlobex may use cookies or similar technologies to support website functionality, improve website performance, remember user preferences, analyze traffic, and improve website experience.

Cookies may be used for:

Customers can usually control or disable cookies through their browser settings. However, disabling cookies may affect website functionality.

For more information, please review our Cookie Policy.

How We Use Personal Information

MediGlobex may use personal information for the following purposes:

Order and Payment Information

MediGlobex currently accepts cryptocurrency payments only, including:

We may collect payment-related information such as cryptocurrency type, transaction hash, transaction ID, payment amount, payment time, wallet-related confirmation, and screenshots provided by the customer.

MediGlobex does not collect credit card numbers, debit card numbers, PayPal account details, or bank card payment information because these payment methods are not currently accepted.

Customers should not send cryptocurrency payment before receiving confirmed payment instructions from MediGlobex.

How We Share Information

MediGlobex does not sell customer personal information.

We may share limited information only when necessary for order confirmation, shipping, customer support, compliance, or legal purposes.

Information may be shared with:

We only share information that is necessary for the relevant purpose.

International Data Transfer

Because MediGlobex serves international customers and ships products from Dubai, United Arab Emirates, customer information may be processed, stored, or transferred across different countries or regions.

By using our website or submitting information to MediGlobex, customers understand that their information may be processed outside their country of residence.

We take reasonable steps to protect personal information during processing, storage, and transfer.

Data Retention

MediGlobex keeps personal information only for as long as necessary for the purposes described in this Privacy Policy.

We may retain customer information for:

Retention periods may vary depending on the type of information, order status, legal requirements, and operational needs.

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it according to our internal practices and applicable requirements.

Data Security

MediGlobex takes reasonable steps to protect customer personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Security measures may include access limitation, secure communication practices, internal review procedures, website security tools, and technical protections.

However, no website, internet transmission, blockchain transaction, messaging platform, or electronic storage method is completely secure. Customers should avoid sending unnecessary sensitive information and should contact MediGlobex only through official communication channels.

WhatsApp Communication

Customers may contact MediGlobex through WhatsApp for product inquiries, order confirmation, payment instructions, shipping information, and customer support.

When using WhatsApp, customers should understand that WhatsApp may collect and process information according to its own privacy practices.

Customers should not send unnecessary medical information, private documents, or sensitive information unless required for order review or compliance purposes.

Customer Rights

Depending on applicable law and customer location, customers may have rights regarding their personal information.

These rights may include:

Some requests may be limited if MediGlobex needs to keep information for legal, regulatory, customs, payment, fraud prevention, dispute review, or order-related purposes.

To make a privacy request, please contact MediGlobex through the contact details provided below.

Customer Responsibilities

Customers are responsible for providing accurate and complete information when contacting MediGlobex or placing an order.

Customers should make sure that:

MediGlobex is not responsible for delays, failed communication, shipping issues, payment review problems, or order issues caused by inaccurate or incomplete customer information.

Children’s Privacy

MediGlobex does not knowingly collect personal information from children.

Prescription medicine inquiries and orders should only be submitted by adults who are legally able to request such information in their location.

If we become aware that information has been submitted by a child without appropriate consent or legal basis, we may delete the information where required.

Third-Party Websites

This website may contain links to third-party websites, tools, or services.

MediGlobex is not responsible for the privacy practices, content, policies, or security of third-party websites.

Customers should review the privacy policies of any third-party websites or platforms they use.

No Sale of Personal Information

MediGlobex does not sell customer personal information to third parties.

We use customer information only for legitimate business, inquiry, order confirmation, payment confirmation, shipping, customer support, security, compliance, and legal purposes.

Changes to This Privacy Policy

MediGlobex may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised “Last updated” date.

Continued use of the website after updates are posted means you accept the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, personal information, privacy rights, product confirmation, or order-related communication, please contact MediGlobex.

WhatsApp: +44 7592 789963

Address: Al Wasl Road 43, Jumeirah 1, Dubai, United Arab Emirates

Shipping Origin: Dubai, United Arab Emirates

Product Origin: Indian-manufactured or India-marketed prescription medicines

Prescription medicines only. Use only under medical supervision.

Last updated: June 28, 2026