Overview
MediGlobex provides product information and order-confirmation support for selected Indian-manufactured or India-marketed prescription oncology and diabetes medicines.
Products listed on MediGlobex are shipped from Dubai, United Arab Emirates, where available and legally permitted.
This Prescription Medicine Policy explains how MediGlobex handles prescription medicine inquiries, customer responsibilities, medical supervision requirements, order confirmation, and related limitations.
All prescription medicines should be used only under the supervision of licensed healthcare professionals.
Prescription Medicines Only
Products listed on MediGlobex may include prescription medicines.
Prescription medicines should only be ordered, possessed, imported, and used where legally permitted and under the guidance of a licensed doctor, pharmacist, or qualified healthcare professional.
Customers should not use any prescription medicine without appropriate medical supervision.
MediGlobex may request prescription-related information before reviewing or accepting an order.
No Medical Advice
MediGlobex does not provide medical advice.
We do not provide:
- Medical diagnosis
- Dosage instructions
- Treatment recommendations
- Medical decision-making
- Patient-specific medicine suitability advice
- Advice about starting, stopping, replacing, or changing treatment
- Advice that replaces a licensed doctor, pharmacist, hospital, or healthcare professional
Customers must consult a licensed healthcare professional before ordering or using any prescription medicine.
Oncology and Diabetes Medicine Notice
MediGlobex may list prescription medicines related to oncology care and diabetes management.
These medicines may require patient-specific medical evaluation, professional supervision, regular monitoring, and careful use according to a licensed healthcare professional’s instructions.
MediGlobex does not determine whether a medicine is suitable for a specific patient, condition, disease stage, medical history, treatment plan, or health status.
Only licensed healthcare professionals can decide whether a medicine is appropriate for a patient.
Injectable Medicine Notice
Some products listed on MediGlobex may be injectable prescription medicines.
Injectable oncology medicines and other injectable prescription products should only be handled and administered by qualified healthcare professionals in an appropriate medical setting.
Injectable medicines are not intended for self-administration unless specifically instructed and supervised by a licensed healthcare professional.
Customers should not attempt to use injectable prescription medicines without proper professional supervision.
Order Confirmation Requirement
All orders must be confirmed through MediGlobex before processing.
Customers should contact MediGlobex before placing an order.
WhatsApp: +44 7592 789963
Before an order is reviewed, customers may be asked to provide:
- Medicine name
- Active ingredient, if known
- Strength
- Quantity
- Destination country
- Prescription-related information
- Shipping information
- Any storage or handling questions
MediGlobex will review product availability, prescription-related requirements, payment details, and shipping information before deciding whether the order can proceed.
Product Origin and Shipping Origin
Products listed on MediGlobex are manufactured or marketed in India.
Orders are shipped from Dubai, United Arab Emirates, where available and legally permitted.
Product Origin: Indian-manufactured or India-marketed prescription medicines
Shipping Origin: Dubai, United Arab Emirates
Product availability, packaging, manufacturer, marketer, batch number, expiry date, label design, and supply status may vary.
Customers should confirm all available product details before payment.
Product Verification and Customer Review
Before payment, customers should carefully review all available product information.
This may include:
- Product name
- Active ingredient
- Strength
- Dosage form
- Quantity
- Manufacturer or marketer information
- Batch number, where available
- Expiry date, where available
- Packaging appearance, where available
- Storage or handling information, where available
Customers should not use any medicine that appears damaged, opened, tampered with, mislabeled, expired, or inconsistent with the confirmed order details.
If a product issue is noticed after delivery, customers should contact MediGlobex within 3 days of delivery with clear photos, videos, package details, product label details, batch number, expiry date, and order information.
Customer Responsibility
Customers are responsible for ensuring that they have appropriate medical guidance before ordering or using any prescription medicine.
Customers are also responsible for confirming:
- Whether the medicine is suitable for their medical situation with a licensed healthcare professional
- Whether they are legally allowed to import the medicine into their destination country
- Whether a prescription, doctor’s letter, import permit, or other document is required
- Whether the medicine can be legally possessed and used in their country
- Whether local customs rules, duties, taxes, and restrictions apply
- Whether they have provided accurate shipping and contact information
MediGlobex is not responsible for customer misuse, unsupervised use, self-medication, incorrect use, or medical decisions made without professional healthcare guidance.
Customs and Import Responsibility
Worldwide shipping is available for listed medicines. However, customers are fully responsible for confirming local customs and import requirements before ordering.
Customers are responsible for:
- Prescription medicine import rules
- Customs clearance
- Duties and taxes
- Import permits, where required
- Local regulatory restrictions
- Detention risks
- Customs refusal
- Return risks
- Seizure or disposal risks
- Any documents required by local authorities
MediGlobex does not guarantee that any medicine will be accepted, cleared, or approved by customs in the destination country.
MediGlobex is not responsible for customs delays, customs refusal, detention, seizure, disposal, return, duties, taxes, or regulatory actions in the customer’s destination country.
Payment Policy for Prescription Medicine Orders
MediGlobex currently accepts cryptocurrency payments only.
Supported payment options include:
- USDT-TRC20
- BTC
All orders are prepaid.
Customers should not send payment before product availability, prescription-related requirements, shipping details, and payment instructions have been confirmed by MediGlobex.
Cryptocurrency payments are usually irreversible. Customers must carefully confirm product details, payment amount, cryptocurrency type, wallet address, network, destination country, and shipping information before completing payment.
Processing and Refund Limitation
Eligible orders are usually processed within 1–2 business days after payment confirmation.
Processing time may depend on product availability, prescription-related review, payment confirmation, shipping arrangement, route availability, and destination-country requirements.
Due to the nature of prescription medicines, once an order has been confirmed, paid, and processed, it cannot be cancelled or refunded.
Customers must confirm all product, medical, payment, shipping, customs, and import details before payment.
No Bulk Orders
MediGlobex does not accept bulk orders, wholesale orders, resale-related orders, or commercial distribution requests.
Each order is reviewed individually before acceptance.
MediGlobex may refuse any request that appears inconsistent with prescription medicine use, compliance requirements, shipping eligibility, local import rules, or our order-confirmation policy.
Medicine Use and Safety
Customers should follow the instructions and guidance provided by their licensed healthcare professionals.
Customers should not:
- Self-diagnose
- Self-medicate
- Change dosage without medical advice
- Stop treatment without medical advice
- Replace prescribed treatment without medical advice
- Use injectable medicines without qualified professional supervision
- Use damaged, opened, tampered, expired, or suspicious products
If customers experience side effects, allergic reactions, worsening symptoms, or urgent health concerns, they should contact a licensed healthcare professional, hospital, or local emergency service immediately.
No Guarantee of Treatment Results
MediGlobex does not guarantee medical results, disease improvement, treatment success, symptom relief, safety for a specific individual, or suitability for any medical condition.
Any decision to use a prescription medicine must be made by the customer and their licensed healthcare professional.
Website information, product listings, WhatsApp communication, and order-confirmation messages do not replace professional medical consultation.
Refusal of Service
MediGlobex may refuse, cancel, or decline any inquiry or order if:
- Prescription-related requirements cannot be confirmed
- Product availability cannot be confirmed
- Shipping eligibility cannot be confirmed
- The request appears to involve bulk ordering, resale, or commercial distribution
- The destination country may restrict the medicine
- Customer information is incomplete or inaccurate
- Compliance concerns exist
- The request appears unsafe, unlawful, misleading, or inconsistent with this policy
Important Disclaimer
MediGlobex provides product information, order confirmation, payment confirmation, and shipping-related support only.
MediGlobex does not provide:
- Medical advice
- Legal advice
- Customs advice
- Import approval
- Prescription documents
- Diagnosis
- Dosage guidance
- Treatment recommendations
Customers should consult licensed healthcare professionals for medical matters and relevant customs or regulatory authorities for import matters.
Contact Us
For prescription medicine inquiries, product availability, order confirmation, payment details, or shipping information, please contact MediGlobex before placing an order.
WhatsApp: +44 7592 789963
Address: Al Wasl Road 43, Jumeirah 1, Dubai, United Arab Emirates
Shipping Origin: Dubai, United Arab Emirates
Product Origin: Indian-manufactured or India-marketed prescription medicines
Prescription medicines only. Use only under medical supervision.
Last updated: June 28, 2026
